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BILINGUAL Open House - Sales and Service Representatives | PNC | Silver Spring, MD

PNC is a Fortune 500 financial services company. We're strong and now the sixth largest bank by deposits in the U.S. But that doesn't mean we speak in banking lingo or hide behind spreadsheets. In fact, it's our down-to-earth approach with customers that's put us on the map-- in 15 states and the District of Columbia, plus offices nationwide. We see how work/life balance, green initiatives, a family-friendly outlook, and social responsibility make for happier employees. And happy employees make for very happy customers.

BILINGUAL OPEN HOUSE - NOVEMBER 3, 2011

We are looking for high performing sales and service candidates who are bilingual for our branches in Washington, DC, Montgomery & Prince George's Counties and Northern Virginia.

If you love providing excellent customer service and are motivated by happy customers, we would like to speak with you! Apply Now! If you meet the qualifications and successfully complete our assesssment, you will be invited our Bilingual Open House on Thursday, November 3, 2011.

As a PNC Customer Service Associate, you will be part of a successful and growing retail banking organization. As a Customer Service Associate, you'll be an essential part of the client experience on the floor, coordinating with every member of a first rate branch bank staff. You'll gain the satisfaction of knowing that you are meeting customers' needs by providing personable, quick service. Your position reports to the Branch Manager.

In a typical banking day, you will enjoy a high level of customer contact, and you'll draw upon your own product knowledge, cash handling experience, and service training. Every day will be different, and you will spend some time on the teller line and other times at a sales and service desk. Your colleagues will count upon your ability to convey features of PNC products to customers and then refer them to the appropriate branch professional for further assistance. PNC is committed to leadership, so you will be backed by state-of-the-industry software, call-desk support, and training resources. You'll have the prestige, security and room to grow offered by a large company, and the intimacy of a neighborhood bank, where you'll know customers by name, and work in a team-oriented environment.

The successful candidate will have the following qualifications:
  • High School Diploma or equivalent is required
  • At least 6 months of cash handling experience is required
  • At least 1 year of customer service experience in a financial services, sales or retail industry is preferred
  • Prior experience in being evaluated by customers is preferred
  • Ability to multitask
  • Excellent interpersonal skills and professional manner
  • Strong written and verbal communication skills
  • Computer skills to include ability to work in Windows based applications
  • Able to lift heavy coin as well as stand on feet for a long period of time
  • Able to work evenings and weekends depending on branch needs is required

As part of our commitment to balance, we offer a comprehensive benefits package, with both full- and part-time benefits designed to provide high-quality coverage at affordable costs. We understand the importance of health and wellness, fair salaries, time away, and opportunities to learn and grow.

PNC is an Equal Employment Opportunity/Affirmative Action Employer -- M/F/D/V/SO

To apply for this position, please copy and paste the following link into your browser address bar:

http://pnc.contacthr.com/21754569